Delete Your Account
You can delete your ADIA account and personal data at any time. There are two ways to do it.
In the app
- Open the ADIA app and sign in.
- Go to Account.
- Tap Delete account and confirm.
The deletion happens immediately and you are signed out.
Without the app
If you no longer have the app, write to info@adia-international.com from the email address on your account, or tell us the mobile number you registered with, and ask us to delete your account. We will confirm that it is you and then delete the account.
What is deleted
- Your profile: name, email address, mobile number, date of birth and gender.
- Your saved addresses and map pins, your wishlist, your cart and your profile photo.
- Your notification tokens and your saved alerts.
- Your sign-in sessions on every device.
- Any loyalty points you have not used.
What is kept
Past orders and their payment records are kept for bookkeeping, as the law and our accounts require, but they are no longer linked to your identity: your name, phone number and email are anonymised. Reviews you published stay visible without your name.
Deleting an account cannot be undone. You can always register again with the same email address or number as a new customer.
Contact
For any question about your data, write to info@adia-international.com or call 0940004185.